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Providing the Tools for collaboration
Providing the Tools for collaborationProviding the Tools for collaboration
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S: Smile, say hello, and use names
P: Provide meeting agenda, meeting structure, and meeting roles
E: Empathize with emotions and feelings
A: Ask about their concerns and thoughts; ask open-ended questions
K: Keep parents up with the latest knowledge
U: Understand or ask for clarity
P: Provide solution ideas, meeting summary and closure
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